{"id":3271,"date":"2016-07-19T16:21:56","date_gmt":"2016-07-19T16:21:56","guid":{"rendered":"https:\/\/caroli.org\/en\/?p=3271"},"modified":"2019-02-22T12:36:09","modified_gmt":"2019-02-22T15:36:09","slug":"video-steve-denning-the-customer-is-the-boss","status":"publish","type":"post","link":"https:\/\/caroli.org\/en\/video-steve-denning-the-customer-is-the-boss\/","title":{"rendered":"[video] Steve Denning &#8211; The customer is the boss"},"content":{"rendered":"<p>\u201cGlobalization, deregulation, knowledge work and the internet have made the big changes. This is a new world that is emerging, and the customer is now at the center of the universe.\u201d says Steve Denning on his keynote at the Scrum Gathering Rio 2016.<\/p>\n<p>&nbsp;<\/p>\n<p><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/-72cwUDA2BM\" width=\"480\" height=\"270\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p>And here are some of the video transcripts:<\/p>\n<p>\u201cGlobalization, deregulation, knowledge work and the internet have made the big changes\u2026 and the customer is now the boss. This is a different world\u2026<\/p>\n<p>The whole way of management cannot cope with the new world\u2026<\/p>\n<p>Whoever does not respond to this new world won\u00b4t be on it for very long\u2026<\/p>\n<p>This is a new world that is emerging.<\/p>\n<p>The customer is now at the center of the universe\u2026<\/p>\n<p>It is a mindset.\u00a0 It is not technology, it is not process, not a system, not a platform, not big data or a organization structure. This is a mindset, a different way to look at the new world\u2026<\/p>\n<p>The mindset is what really matter.<\/p>\n<p>We are living on historically times, because after 20 years we have the very first agile article on Harvard business review magazine\u2026<\/p>\n<p>This is in fact a different way of running organizations\u2026<\/p>\n<p>Methodologies are not a radical change. It is mindset the radical alternative\u2026\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u201cGlobalization, deregulation, knowledge work and the internet have made the big changes. This is a new world that is emerging, and the customer is now at the center of the universe.\u201d says Steve Denning on his keynote at the Scrum Gathering Rio 2016. &nbsp; &nbsp; And here are some of the video transcripts: \u201cGlobalization, deregulation, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":3317,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[1929],"tags":[694],"inception_activities":[],"colaboradores":[],"class_list":["post-3271","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-events-and-trainings","tag-organizational-transformation-en"],"_links":{"self":[{"href":"https:\/\/caroli.org\/en\/wp-json\/wp\/v2\/posts\/3271","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/caroli.org\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/caroli.org\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/caroli.org\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/caroli.org\/en\/wp-json\/wp\/v2\/comments?post=3271"}],"version-history":[{"count":0,"href":"https:\/\/caroli.org\/en\/wp-json\/wp\/v2\/posts\/3271\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/caroli.org\/en\/wp-json\/wp\/v2\/media\/3317"}],"wp:attachment":[{"href":"https:\/\/caroli.org\/en\/wp-json\/wp\/v2\/media?parent=3271"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/caroli.org\/en\/wp-json\/wp\/v2\/categories?post=3271"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/caroli.org\/en\/wp-json\/wp\/v2\/tags?post=3271"},{"taxonomy":"inception_activities","embeddable":true,"href":"https:\/\/caroli.org\/en\/wp-json\/wp\/v2\/inception_activities?post=3271"},{"taxonomy":"colaboradores","embeddable":true,"href":"https:\/\/caroli.org\/en\/wp-json\/wp\/v2\/colaboradores?post=3271"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}