The questionnaire below elaborates on a few important aspects of product thinking, problem...
Product thinking strategy questionnaire
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Product Management
FunRetrospectives.com redesign
Amongst other things, I really like MVP and retrospectives. This probably explains...
PBB Canvas tip sheet
Please find below a few tips for each of the PBB Canvas blocks, when running a PBB session. PRODUCT NAME: Imagine that this product is in a box; what´s the name written on the box? PROBLEMS: What is the current state for this product context? What are the problems and...
Technology is taking over the business
The automotive industry is changing fast. Tesla´s Model 3 enormous success (electric car with open source technology), and Google evolving their self-driving car. What about the retail market… It seemed to be a established market with slow changes, until Amazon bought...
Explore is the new thing
Explore is the new thing (or phase) which is now evident for many people, especially many proponents of agile methodologies. Lean Enterprise authors said Explore than Exploit. Kent Back calls it 3Xs (Explore, Expand, Extract). But the intention on this exploration...
[Digital products] NPS: from information to action
The big problem with NPS is that a number doesn’t solve much. We need to know where to improve, what to do so the promoters continue to promote our company and services, and what motivated the detractors to give us a low score. To get these information, Fred Reichheld...
![[Digital products] NPS: What is it? How to calculate it? How often should you measure it?](https://caroli.org/en/wp-content/uploads/sites/5/2017/09/nps-measure-of-success.jpg)
[Digital products] NPS: What is it? How to calculate it? How often should you measure it?
NPS (short for Net Promoter Score) came up for the first time in 2003, in a Harvard Business Review article written by Fred Reichheld, consultant at Bain & Company, a renowned American company. In 2006, Reichhel wrote a book called The Ultimate Question that had a...
![[Digital products] Do you know the difference between good and bad revenue?](https://caroli.org/en/wp-content/uploads/sites/5/2017/09/good-or-bad-revenue.jpg)
[Digital products] Do you know the difference between good and bad revenue?
The financial outcome must always be used as one of the metrics that indicate that the company is being successful, that it is reaching its goal. However, it must not be considered in isolation, because there is good revenue and bad revenue. Bad revenue is all revenue...